Case Team Manager
- Posted date: 13 February 2026
- Compensation: £43,000 - £51,843 per annum
- Location:London
- Employment type: Replacement Permanent
- Department: Fitness To Practise
- Reference:013323
Job description
Are you energised by complexity? Motivated by meaningful work? Ready to lead a team delivering high‑quality investigations that make a real difference?
We’re looking for an exceptional Case Team Manager to join our management team - overseeing our fitness to practise investigation process- , a confident leader who thrives in high‑pressure environments and brings sound judgement, resilience, and a passion for developing people.
Purpose and main duties
As a Case Team Manager, you’ll play a pivotal role in ensuring our investigations are robust, timely, and professionally delivered. You will:
- Lead and motivate a team of Case Managers, creating a culture of accountability, collaboration, and continuous improvement.
- Oversee complex, sensitive and high‑risk investigations, ensuring quality, consistency, and adherence to regulatory standards.
- Work confidently under pressure, managing competing priorities, tight deadlines, and a dynamic caseload environment.
- Partner with internal and external stakeholders, offering expert advice and influencing at all levels.
- Tackle operational leadership responsibilities, from workflow management to reporting and decision-making.
In addition to the operational demands of the role, you’ll be a trusted people leader comfortable and capable in handling a range of people matters with professionalism, sensitivity, and strong judgement from recruitment to probation support, performance management, coaching and mentoring.
Candidate Requirements
You will excel here if you have:
- Experience working within an investigatory, regulatory, legal, or compliance environment.
- The ability to work calmly and effectively under pressure, managing multiple demands without compromising standards.
- Strong analytical skills, professional integrity, and a focus on quality.
- A genuine passion for leading, supporting and developing people.
- Excellent communication skills and the confidence to influence decisions.
You will be joining an organisation where you can lead purposeful work that protects the public and upholds professional standards, supported by a collaborative and ambitious team who value trust, integrity and continuous learning. You’ll benefit from real investment in your leadership development and long‑term career growth, all while stepping into a role where your decisions genuinely matter every single day.
If you’re driven, people-focused, and excited by the challenge of managing complex investigations in a high-performing regulatory environment, we want to hear from you.
Further information on this role is detailed in the Job Description and Person Specification. Please click here to download the Job Description and Person Specification.
Our Values
We are committed to recruiting individuals who are passionate about protecting the public and who embody the values that make HCPC a great place to work. Our values underpin what we do and how we do it, to help us operate to high standards and effectively as a regulator and employer. In addition to the core competencies for this role, we will also assess you against our values during the selection process.
Location: Hybrid working with a mandatory attendance of 1-2 days a week at our office in London
Closing Date: 02 March 2026 (all vacancies close at 1pm)
Interview Date: week commencing 16th March 2026
Application information:
Please submit a supporting statement along with your CV. Applications without a supporting statement will not be reviewed. There will also be an assessment along with the interview. All candidates must have the appropriate right to work in the UK. Before starting employment, we will conduct thorough checks on original documentation to verify your right to work status. Please note that the HCPC does not offer a sponsorship scheme and is therefore unable to sponsor visa applications.
HCPC's vision is to be recognised as an actively anti-discriminatory organisation that upholds and promotes best practice in equality, diversity and inclusion and an active ally for change. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the HCPC. Please refer to HCPCs Behavioural Standards Framework.