We have an amazing opportunity for two highly skilled individuals to join our Protection of Title and Declaration team, within Triage as Case Officers. The successful candidates will join the team on permanent contracts.

Purpose and main duties

The Case Officer role sits within the Fitness to Practise department and involves the management of health and character declaration cases, protection of title cases, and reviewing and risk assessing potential fitness to practise concerns. The work consists of reviewing cases, gathering evidence, producing and redacting bundles, and making decisions on progression based on policies and processes. As the first point of contact in the department, Case Officers also answer general enquiry telephone calls and emails.

Candidate Requirements

The ideal candidate will have experience of case management and risk assessment, with an understanding of professional regulation or experiencing of working within a legislative framework. They should have excellent verbal and written skills and be able to independently progress cases in line with legislation, defined policies and guidance. They should be well organised, be able to multi-task, and prioritise their work depending on the assessed risk and deadlines set for them. The role also requires attention to detail whilst being able to review large amounts of information in short timeframes.

Location: Hybrid working with a mandatory attendance of 1-2 days a week in our offices in London

Closing Date: Wednesday 13th of August 2025 at 1pm. We reserve the right to close this job advert early if we receive a high volume of applications. We encourage you to apply as soon as possible.

Interview Date: Friday 15th August 2025. Interviews will be on Microsoft Teams.

Application information: Please submit a supporting statement along with your CV. Applications without a supporting statement will not be reviewed. 

Further information on this role is detailed in the Job Description and Person Specification.  Please click here to download the Job Description and Person Specification

HCPC’s vision is to be recognised as an actively anti-discriminatory organisation that upholds and promotes best practice in equality, diversity and inclusion and an active ally for change. We are a Disability Confident employer and aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the HCPC. We will make reasonable adjustments and adaptations to ensure the recruitment process is inclusive and barrier-free and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to have a confidential discussion on how we can support you, please contact recruitment@hcpc-uk.org .

Our values  underpin what we do and how we do it, to help us operate to high standards and effectively as a regulator and employer*.* In addition to the core competencies for this role, we will also assess you against our values during the selection process: Please refer to the HCPC Values and Behavioural Framework.

For HCPC employees: Please refer to the eligibility criteria detailed in the Secondment policy.