An exciting opportunity has arisen to be a part of a newly formed team within the Triage Function. The post is 6-month temporary cover as a Case Team Manager of the newly formed Protection of Title and Declaration Team. 

As a Case Team Manager, you will be responsible for leading, motivating and managing a team that ensures the timely progression of potential fitness to practise allegations through the Investigations process. Your responsibilities will include working closely with other Managers in the function, allocating cases, ensuring a balanced workload across the team and the effective use of available resources, driving productivity, and ensuring cases are progressed in line with quality and timeliness performance objectives and indicators.

You will also be responsible for providing instructions to our external legal providers on protection of title cases.

Some primary duties and responsibilities include:

• Managing a team as well as individual performance, through coaching and supporting Case Managers to problem solve and overcome obstacles or issues that prevent case progression.

• Making sound evidence and risk-based decisions, within the framework of our legislation and procedures.

• Being accountable for the quality and timeliness of case progression, risk assessments and decisions, ensuring they are completed when and to the quality required.

Candidate Requirements

You will have experience of managing or leading a team and resources, including a demonstrable ability and understanding of performance management and coaching. You will have a high level of written English and verbal communication skills, and an ability to use your initiative to work effectively under pressure. Your strong communication skills will enable you to work effectively within a team and with your peers, to build and maintain positive relationships across a range of internal and external stakeholders.

Further information on this role is detailed in the job description and person specification. As part of the application process, along with a copy of your most updated CV please submit a supporting statement explaining the reasons you should be considered for this role  and what demonstrable experience you will bring based on the person specification. 

Closing Date: Tuesday 11June 2024 (All vacancies will close at 1pm)

Interview Date: Week commencing 17 June 2024