Join the HCPC's Infrastructure Team as a pivotal figure in transforming and maintaining our IT infrastructure with a modern platform approach. In this role, you'll be at the forefront of ensuring that our services are robust, scalable, and agile. By implementing streamlined processes and leveraging the latest technologies, you will play a crucial part in guiding the organization towards a platform-centric IT model.

Main Duties and Key Responsibilities

General:

• Act as the technical authority in supporting HCPC's transition towards platform-centric IT solutions.[JR1]
• Support DevOps practices while working closely with developers to support and implement low-code solutions. While this role is not a development position, a strong understanding of low-code platforms and their integration within development workflows is highly valued.
• Take full ownership of systems assigned, ensuring they are kept up to date, supported, secured, and aligned with organizational objectives.
• Liaise effectively with departments such as Procurement, Finance, and Business Change to complete administrative tasks related to system maintenance, support renewals, licensing and compliance.
• Ensure non-functional requirements (e.g., performance, scalability, resilience, monitoring, security, maintainability) are clearly defined, documented, and met for all technical changes and implementations across the organisation.
• Collaborate proactively with the Solutions Architect or 3rd party Vendors to drive forward all technical deliverables, ensuring clarity, alignment with architectural standards, and timely completion.
• Serve as the in-house expert on networking, databases, storage, and cloud platforms.
• Coordinate with external vendors to resolve complex incidents and problems as needed.
• Attend backlog prioritization and planning meetings, contributing technical insights and best practice recommendations.
• Maintain clear and regular updates on task tracking platforms (minimum once per week unless otherwise agreed).
• Monitor alerting systems, taking proactive ownership to avoid service impacts and identify security incidents.
• Communicate any potential delays on high-priority tasks along with proposed mitigation plans.

Other responsibilities;

• Solutions Design
• Security Management
• Incident and Problem Management
• Change and Release Management
• Capacity and Availability Management
• IT Service Continuity Management
• Project Management

Closing Date: Monday 30th of June 2025 at 1pm.We reserve the right to close this job advert early if we receive a high volume of applications. We encourage you to apply as soon as possible.

Interview Date: Week commencing 7th July 2025. Interviews will be on Microsoft Teams.

Application information: ** Please submit a supporting statement along with your CV. Applications without a supporting statement will not be reviewed. There will also be an assessment along with the interview.

Further information on this role is detailed in the Job Description and Person Specification. Please click here to download the Job Description and Person Specification

HCPC’s vision is to be recognised as an actively anti-discriminatory organisation that upholds and promotes best practice in equality, diversity and inclusion and an active ally for change. We are a Disability Confident employer and aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the HCPC. We will make reasonable adjustments and adaptations to ensure the recruitment process is inclusive and barrier-free and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to have a confidential discussion on how we can support you, please contact recruitment@hcpc-uk.org .

Our values  underpin what we do and how we do it, to help us operate to high standards and effectively as a regulator and employer*.* In addition to the core competencies for this role, we will also assess you against our values during the selection process: Please refer to the HCPC Values and Behavioural Framework.

For HCPC employees: Please refer to the eligibility criteria detailed in the Secondment policy.