Case Team Manager

Posted date: 24 May 2024
Compensation: £43,000 - £51,843 per annum
Employment type: Replacement Permanent
Department: Fitness To Practise

Job description

We have an amazing opportunity for a dedicated and highly organised individual to join our Investigations team as a Case Team Manager.


Purpose and main duties

As a Case Team Manager you will be responsible for leading, motivating and managing a team that ensures the timely progression of potential fitness to practise allegations through the Investigations process. Your responsibilities will include working closely with other Case Team Managers in the function, allocating cases, ensuring a balanced workload across the team and the effective use of available resources, driving productivity and ensuring cases are progressed in line with quality and timeliness performance objectives and indicators.


Some primary duties and responsibilities include:

  • Managing a team as well as individual performance, through coaching and supporting Case Managers to problem solve and overcome obstacles or issues that prevent case progression.
  • Making sound evidence based decisions, and effectively assessing and managing risk.
  • Being accountable for the quality and timeliness of case progression, risk assessments and decisions, ensuring they are completed when and to the quality required.


Candidate Requirements

You will have significant experience of managing a team and resources, including a demonstrable ability and understanding of performance management and coaching. You will have a high level of written English and verbal communication skills, and an ability to use your initiative to work effectively under pressure. Your strong communication skills will enable you to work effectively within a team and with your peers, to build and maintain positive relationships across a range of internal and external stakeholders.


Further information on this role is detailed in the job description and person specification.


Closing Date: Monday 10 June 2024 (All vacancies will close at 1pm)

Interview Date: Week commencing 24 June 2024