We are looking for a professional, customer-focused Receptionist to be the welcoming face of our organisation, on a 3-month fixed term contract. This is an exciting opportunity for someone who thrives in a busy front-of-house environment and enjoys delivering an exceptional service to visitors, colleagues, stakeholders and building users. As Receptionist, you will play a key role in ensuring the smooth day-to-day operation of our reception services, maintaining a secure and welcoming environment, managing enquiries, supporting administrative processes and contributing to excellent customer service standards.

Your responsibilities will include:

• Provide a friendly and professional front-of-house service, welcoming visitors and guests.
• Manage visitor sign-in procedures and issue security passes.
• Answer and direct telephone, email and face-to-face enquiries efficiently.
• Maintain reception, meeting rooms and front-of-house areas to a high standard.
• Support building security, including monitoring access and reporting concerns.
• Assist with mail, courier services, room bookings and other office administration tasks.
• Raise purchase orders, manage supplies and support departmental reporting.
• Respond professionally to customer queries and complaints, escalating where appropriate.
• Support health and safety procedures, including fire evacuation processes.
• Work collaboratively with colleagues, suppliers and building users to ensure an excellent service.

We're looking for candidates who can demonstrate the ability to:

• Excellent verbal and written communication skills.
• Strong interpersonal skills with a professional, approachable manner.
• Ability to remain calm under pressure and manage multiple priorities.
• Strong customer service focus and attention to detail.
• Experience handling challenging situations or difficult customers professionally.
• Good working knowledge of Microsoft Office applications and other office systems.
• Ability to work collaboratively while using initiative and sound judgement.

Closing Date: 23rd July 2026  (All vacancies will close at 1pm)

Interview Date:  W/C 27th July 2026

Further information on this role is detailed in the Job Description and Person Specification (click here).

To apply for this opportunity, please submit a copy of your CV.  Please note candidates must have the right to work in the UK.

HCPC’s vision is to be recognised as an actively anti-discriminatory organisation that upholds and promotes best practice in equality, diversity and inclusion and an active ally for change. We are a Disability Confident employer and aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the HCPC.  Please refer to  HCPCs Behavioural Standards Framework (click here).